Floor Guide

Hotel Facilities

           Guest room facilities

• Each room is equipped with an individually controlled air conditioning system.
• The room provides 110v power outlets.
• direct dialing telephone and both wired/wireless internet are available.
• Television system.
• Electric kettle, personal safe with password, and refrigerator are provided.
• Business desk, wardrobe, full-length mirror, hangers, and indoor slippers are available.

   Bathroom amenities

• Bathroom amenities (bathtub availability depends on room type):
• Hairdryer, full-length mirror, and bathroom phone.
• Only towels, shampoo, and body wash are provided in the room. Other disposable items (such as combs, toothbrushes, toothpaste, shower caps, cotton swabs, razors, slippers, etc.) are not provided.

    Fire safety facilities

•Secure door handle and door viewer (peephole)
•Fire-rated door, smoke detector, fire sprinkler system, and emergency lighting

    Other services

•Complimentary coffee and tea bags are provided in each guest room, and a water dispenser is available on every floor.
• One free parking space for a compact car is provided per room (parking is limited).
• Coin-operated self-service washing machines and dryers are available.

   Free Wi-Fi

– Free Wi-Fi is available throughout the hotel.
– Login ID: FORTEHOTEL  Password: 26918999

   Hotel Room Safe Box

– All guest room equipped safe box, please note Hotel take no responsibility for any item loss or damage in the room.

   Laundromat

– We provide coin-operated washing machines and dryers for our room guests. If you require laundry facilities, please feel free to visit the self-service laundry room located on the basement 2.

   Wake-up Call

– Please dial 1 Front Desk.

    International Direct Dialing (IDD)

– Available in all guest room, please check the following pages for Country / Region code and charges.

    Voltage Availability

– 110V and 220V present in the room facility. For adapter rental contact Front Desk.

    Additional Request

– Please contact Front Desk for baby crib, bathtub or other inquiry.
 

Safety Precautions

Hotel security personnel patrol the premises regularly to ensure guest safety. However, before opening your door, please always check the hallway through the door’s peephole. Also, please use the security chain to prevent strangers from entering your room directly.

The hotel is not responsible for the safekeeping of valuables left inside the room; an electronic safe is provided in every guest room for your use.

Safety, Disaster Prevention, and Earthquake Guidelines
To provide guests with a completely safe and comfortable stay, the hotel has established a comprehensive safety management system. We encourage guests to fully enjoy the hotel’s facilities and amenities while also remaining mindful of  their personal safety and disaster-prevention measures.

Disaster prevention facilities

Hotel Safety and Disaster Prevention Facilities:

1.Central Monitoring System: The building is equipped with an intelligent building monitoring system that oversees power, air conditioning, and energy supply, as well as complete surveillance at disaster monitoring points.

2.Emergency Lighting System: Dual-purpose lighting for normal and emergency use is installed in public areas, guest rooms, and corridors to provide illumination in the event of a complete power outage.

3.Emergency Generator: The hotel is equipped with an emergency power supply system that can quickly support the electrical system within seconds in case of a main power failure.

4.Emergency Staircases: Located on both sides of the guest floors, these staircases provide a safe escape route to the first floor in case of a disaster.

5.Smoke Control Zones: In the event of heavy smoke, fire doors automatically close to isolate smoke, allowing guests more time to evacuate safely.

6.Guest Room Disaster Prevention Equipment: Each guest room is equipped with a safety door handle, door viewer, fireproof door, smoke detector, fire sprinkler, emergency flashlight, and smoke mask.

Fire & Emergency Procedures

1.Smoking is strictly prohibited throughout the hotel. Please do not smoke in the guest rooms.

2.Upon entering your room, please carefully review the emergency evacuation map. Confirm your room location, the nearest emergency exits, fire extinguishers, fire hoses, and alarm points. Also, check the location of the emergency flashlight and ensure it is in proper working condition.

Guidance in Case of  Fire

1.Stay calm and immediately call the front desk to report the location of the fire.

2.Follow the emergency exit signs and use the emergency staircases to leave the building; do not use the elevator.

3.If you cannot leave the room, close the door to prevent the fire from spreading rapidly.

4.Turn off air conditioning to avoid the spread of smoke.

5.Press the alarm to notify evacuation and rescue personnel immediately.

6.When leaving, close your room door to prevent the fire from spreading, and take your room key card with you to avoid being unable to re-enter your room if needed.

7.Before opening doors or exit doors, check their temperature and be aware of fire and smoke on the other side.

8.When evacuating, wet a towel and cover your nose and mouth to avoid inhaling smoke. In dense smoke, stay close to the wall and maintain a low position below 30 cm while escaping.

9.If you cannot leave, fill the bathtub with water for emergency use and seal door gaps and vents with wet towels to prevent smoke inhalation. Place visible items outside the window to indicate your location to rescue personnel.

Guidance in Case of Earthquake

Taiwan is located at the junction of the Eurasian and Philippine tectonic plates, making earthquakes frequent. Earthquake disasters may cause ground fissures, building collapses, and indirectly trigger fires. To ensure your safety, please observe the following:

1.Stay calm and do not panic. Keep away from glass windows. Earthquakes may last for several seconds or even minutes, so do not immediately try to leave the area.

2.Stay away from televisions, glass, large furniture, and other items that may fall and cause injury.

3.Keep your room door and emergency exit doors open to prevent them from becoming jammed or deformed.

4.Turn off all electrical appliances in the room. If using devices such as electric kettles or irons, unplug them immediately.

5.Protect your head with a pillow and take shelter under a sturdy table, in a corner, or under a well-supported door frame.

6.If you smell gas, do not use fire, as this may cause an explosion and fire. Open doors and windows to ventilate immediately.

7.If the room phone is not working, try using your mobile phone. Always carry your phone with you, as signal reception may help rescue personnel locate you.

8.Listen to disaster reports on the radio at all times.

9.The hotel emergency broadcast system will inform you whether evacuation of the building is necessary.

10.Do not rush toward emergency exits or staircases, as crowding may cause injury. Do not use elevators during evacuation.

11.When evacuating, stay close to walls to avoid losing your sense of direction. Check for fallen or obstructing objects before entering any area.

12.If emergency exits are blocked, return to your room and signal rescuers by waving visible objects out of the window.

13.Do not attempt to escape by jumping from the building.